Return & Exchange Policy

EXCHANGES

If you would like to exchange your purchase for alternative items at Eurus Wear, please contact us within 7 Calendar days of receiving the goods at eurus@euruswear.com or alternatively you can call us on +91-9773526680 or +91-9821787802. Exchanged goods can only be dispatched after the returned goods have been received by us and have undergone a quality control check.

REFUNDS

Your refund will be credited to Eurus Wear’s Account Only as a gift card / Credit Note as soon as possible and in any event within 7 Working days post-cancellation & Delivery of your order. No Refunds are made into customer's Bank Account.

We generally have quality control procedure before shipping the goods to our customer. Just in case if the product shipped is damaged, the return shipment will remain our responsibility.

For All returns to sent back email us at – eurus@euruswear.com or WhatsApp us @ +91-9773526680 or +91-9821787808 to get the returns confirmation by our team. 
Our returns address is as follows : 
 
Eurus Wear Clothing Private Limited, 
1, Sachin Sadan, Ganesh Nagar, Dahisar (East)
Mumbai - 400 068, Maharashtra, India
Contact No - +91 9773526680 or +91-9821787802.

Please note :

• Clearance Sale Products are Non-Returnable. 
• The return is your responsibility until it reaches our warehouse, we cannot be held accountable for the loss of a return. 
• The postage cost of returning the item to us is Customer's responsibility unless there is a fault with the item in question which will be determined upon receiving the return. 
• We CANNOT accept returns or exchanges on any items which have been washed, used or are under clearance sale. 
• Replacement is subject to availability. Replacements are only possible on Size Issues or Company Defects. 
• We do not offer Money Back in Bank or Paytm. The refunds are only done in Eurus Wear Store as Gift Voucher. 
• ANY items returned covered in animal or human hair may NOT be issued a replacement. 
• We strongly advise all customers to check their purchase thoroughly upon delivery before removing any attached tags and before disposing of any original packaging. Eurus Wear has the right to refuse a return should it not follow our returns guidelines.

SAFE AND EASY RETURNS

Our Returns Policy 
We very much hope that you will love the products that you have purchased from Eurus Wear. It is very important to us that you feel entirely satisfied with your purchase and that you are happy with your shopping experience at Eurus Wear. If for any reason you are disappointed with your purchase, you can simply return your Apparels to us within 7 Calendar days of receipt of delivery by following the Return Instructions

HOW TO RETURN AN ITEM

Easy Return Policy. To return an item to us, please send an email to eurus@euruswear.com or WhatsApp us @ +91-9773526680 or +91-9821787802 to specify the exact reason for the return. Once your issue is confirmed for returns by our team, please place the goods in their original packaging and ensure the outer box is completely sealed. Please fasten the Returns Address label provided with your order to the front of the parcel.

The purchaser will be responsible for any costs incurred in returning goods to us if the product ordered is shipped exactly as ordered. Please ensure that your returned goods are shipped to us using IndiaPost our approved courier.

Maximum Courier charges up to 500 Grams are under Rs. 90, if the courier company does not offer a fair price, please use IndiaPost.

Eurus Wear Clothing Private Limited, 
1, Sachin Sadan, Ganesh Nagar, Dahisar (East)
Mumbai - 400 068, Maharashtra, India
Contact No - +91 9773526680 or +91-9821787802.

Please save your proof of shipment and tracking information with Courier Company until your refund has been processed.

Arranging a Refund or Exchange

When the goods have been returned and safely received by Eurus Wear Clothing, we will notify you by WhatsApp Or Email to arrange a Replacement. Refund is provided as Gift Voucher Only, logistics cost upto Rs. 150 may be deducted during refund. No Refunds are done in a customer's bank account or Paytm.

Please Also Note :

We request that all goods being returned are shipped back to us within 7 Calendar days of us approving the returns. We shall be entitled to ask you for confirmation of the date you returned the goods to us. In the event of failure to return any goods to us within the time limits stated, even though validly cancelled, we reserve the right to charge any costs for recovery of the goods by us. 
Please note that, unless shipment of the goods is arranged using our approved courier services as set out above, all goods returned to us are at your own risk until we receive them.

DAMAGED ITEMS

All our goods are quality controlled and checked for any faults before they are dispatched to you. Should you receive goods that are not in perfect condition please contact us immediately.

If after inspecting your Apparels, we are satisfied that it is defective in materials or workmanship, we will exchange the product at our expense and return it to you free of charge. We will notify you by email when you can expect the items to be shipped back to you.

Nothing in this section affects your legal rights.